Last Updated: 22-08-2026

Ali’s Bake (“we,” “us,” “our”) operates the website alisbake.in (the “Site”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site, browse our products, or place an order with us through our Site, WhatsApp, Instagram, or phone. By using our Site or placing an order with us, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

• Information You Provide Directly: When you place an order via WhatsApp, Instagram, or phone, or fill out a contact form on our Site, we may collect your name, phone number, email address, delivery address, and any special instructions related to your order (such as cake flavour, size, or occasion details).
• Payment Information: We do not accept online card or net-banking payments through our Site. Orders are currently paid for via UPI or cash on delivery. If you pay via UPI, we may receive a transaction reference or confirmation from your UPI app, but we do not store your bank account details, UPI PIN, or card information at any time.
• Communication Records: When you contact us via WhatsApp, Instagram Direct Messages, or phone calls, we may retain records of that conversation for order processing, customer support, and quality purposes.
• Technical Information: When you visit our Site, we may automatically collect certain technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit, through cookies and similar tracking technologies (see Section 2 below).

2. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and understand how visitors use our Site. Cookies are small text files stored on your device.

• Essential Cookies: Required for the basic functioning of the Site, such as loading pages correctly.
• Analytics Cookies: We may use tools such as Google Analytics to understand how visitors interact with our Site (for example, which pages are viewed most, how long visitors stay, and which products are viewed) so we can improve our offerings.
• Third-Party Cookies: If our Site embeds content from platforms like Instagram or Facebook, those platforms may also place their own cookies in accordance with their respective privacy policies.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Site.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your cake, cupcake, brownie, and other bakery orders
• Communicate with you about your order status, delivery, or any changes
• Respond to your inquiries, feedback, or complaints
• Improve our products, Site, and overall customer experience
• Send occasional promotional updates, offers, or festive announcements, where you have not opted out of such communication
• Comply with legal obligations, where applicable

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Delivery Partners: We may share your name, phone number, and delivery address with third-party delivery personnel or logistics partners solely for the purpose of delivering your order.
• Communication Platforms: Messages sent via WhatsApp or Instagram are subject to the respective privacy policies of Meta Platforms, Inc., since these are third-party services we use to communicate with customers.
• Service Providers: We may share information with third parties who help us operate our Site (such as web hosting or analytics providers), strictly for the purpose of providing those services to us.
• Legal Requirements: We may disclose information if required to do so by law, or in response to valid requests by public authorities.

5. Data Storage and Security

We take reasonable steps to protect the personal information you share with us from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, such as processing your order, responding to inquiries, or complying with legal obligations. Communication records via WhatsApp or Instagram may be retained in accordance with those platforms’ own data retention practices.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information, subject to any legal or legitimate business requirements to retain it
• Opt out of receiving promotional messages from us at any time

To exercise any of these rights, please contact us using the details provided in Section 10 below.

8. Children’s Privacy

Our Site and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Third-Party Links

Our Site or Instagram/WhatsApp profiles may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

• Business Name: Ali’s Bake
• Website: alisbake.in
• Instagram: @cookwith_parveen
• Phone/WhatsApp: +91 9743515769
• Email: [email protected]